Privacy policy

1. Data controller

• Controller: Adriana Gazzlebr (AGA Gestiones)
• Insurance agent number: 0136915
• Operating in Málaga Capital
• Contact email: adriana.gazzlebr@agentes.fiatc.es

2. What data we handle

This website has no forms and no user accounts. We only handle the data you send us voluntarily when you get in touch by WhatsApp, email or phone: your name, phone number, email address and whatever you include in your message (for example, your immigration situation, the type of insurance you need or the housing you are looking for).

3. Purpose and legal basis

• Answering your enquiry and preparing a quote: legal basis, pre-contractual steps taken at your request (art. 6(1)(b) GDPR).
• Arranging insurance with FIATC and following up the policy: performance of the contract and compliance with the legal obligations of insurance mediation (art. 6(1)(b) and 6(1)(c) GDPR).
• Supporting you through immigration procedures or the housing search: performance of the service you requested (art. 6(1)(b) GDPR).
• Sending you commercial information about our services only if you consent (art. 6(1)(a) GDPR), consent you can withdraw at any time.

Where an enquiry includes special category data (for example, health data for a medical policy), we will handle it solely to arrange the policy you ask for, with your explicit consent.

4. How long we keep it

We keep your data for as long as the relationship lasts and then for the applicable limitation periods (generally up to 5 years; for insurance, the periods required by the insurance distribution rules). If you only made an enquiry and did not go ahead, we will delete your data within 12 months at most.

5. Who receives it

• FIATC Mutua de Seguros y Reaseguros, when you apply for insurance: it is the insurer that issues the policy and handles your data as a controller under its own privacy policy.
• Public authorities (immigration offices, the Policía Nacional, town halls), only where needed to file the procedures you ask us to handle.
• Communication providers: if you write to us on WhatsApp, your messages travel through WhatsApp Ireland Ltd. (Meta group), which may carry out international data transfers under its own safeguards. See their privacy policy.

We do not sell or pass on your data to third parties for commercial purposes.

6. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to adriana.gazzlebr@agentes.fiatc.esand saying which right you want to exercise. If you believe we have not dealt with your request properly, you can complain to the Spanish data protection authority, the Agencia Española de Protección de Datos (www.aepd.es).

7. Cookies

This website does not use cookies, its own or third-party, and has no analytics or advertising tools. That is why you see no cookie banner. If we add any in future, we will update this policy and ask for consent where required.

8. Security

We apply reasonable technical and organisational measures to protect your data, including encrypted transmission (HTTPS) on this site and restricted access to the information you send us.

9. Prevailing version

This translation is provided as a courtesy, to make the text easier to read. If there is any difference in interpretation, the Spanish version prevails, as it is the legally valid one — this is a document governed by Spanish and European law.